Delivery and Returns Policy

We are committed to delivering your orders promptly and securely. To ensure a smooth shopping experience, please review our delivery policy below:

We have partnered with PostEx, a reliable courier service, to handle all our deliveries. PostEx offers:

Nationwide Coverage: Delivering across Pakistan, ensuring your order reaches you no matter your location.
Cash on Delivery (COD): You can pay for your order upon delivery, providing a convenient and secure payment method.
Real-Time Tracking: Stay updated on your order’s status with PostEx’s tracking system.

For more details, please visit PostEx’s official website: https://postex.pk/

Processing Time: Orders are processed within 1–2 business days.
Delivery Time: Typically, delivery takes 3–5 business days, depending on your location.

Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.

Returns & Exchanges

We strive to ensure your satisfaction with every purchase. If you receive a damaged item, we offer a return policy under the following conditions:

Condition: The item must be unused, unworn, and in its original packaging.
Timeframe: Returns are accepted within 14 days from the date of delivery.
Proof of Damage: A clear photograph of the damaged item must be provided.

Contact Us: Reach out to our customer service team at Somewear.team@gmail.com with your order number, a description of the issue, and photographic evidence of the damage.
Return Authorization: Upon verification, we will provide you with a return authorization and instructions on how to return the item.
Inspection: Once we receive the returned item, it will be inspected to confirm the damage.
Resolution: If the return is approved, we will offer a replacement or a full refund, depending on your preference and stock availability.

Items not meeting the above criteria are not eligible for return or exchange.

We have a No Refund policy for change of mind.

If you have any questions or need assistance, please contact our customer service team:

We are here to help and ensure your shopping experience with SOMEWEAR is seamless and satisfactory.